Why kaskus Requires Mobile Verification
Payment networks in Indonesia—DANA, e-wallet, mobile banking, local payment, online payment—and domestic banks (e-wallet, mobile banking, local payment, online payment) are regulated by the Financial Services Authority (OJK) and the Central Bank of Indonesia (BI). These bodies require all digital payment processors to verify the identity of users who move money, especially users who deposit and withdraw regularly. kaskus, as an operator using these payment rails, must comply with that requirement or lose access to them.
Mobile verification also protects your account. By confirming your ID and payment method, we can detect if someone else is trying to access your account or if your payment method has been cloned. If we spot unauthorized activity during verification, we flag it and contact you before processing any withdrawal.
When you request a withdrawal, our system cross-references the payment method you named during verification with the payment method in your withdrawal request. If they match, the withdrawal proceeds. If they differ, we ask you to confirm the change before processing. This double-check has prevented thousands of fraudulent withdrawals across our user base in Jakarta, Surabaya, Bandung, Medan, and Semarang.
What Documents We Accept
We accept the following forms of ID for mobile verification on kaskus:
- National ID card (KTP): Your government-issued identification card. We scan the front and back for authenticity.
- Passport: Valid passport with visible photo, name, date of birth, and expiry date.
- Driver's license: Valid driving permit issued by local transport authority, with photo, name, and date of birth.
- Residence permit (KITAS/KITAP): If you are a non-resident, a valid temporary or permanent residence permit.
We do not accept expired documents, documents with heavy damage or obscured text, or copies (even notarized copies). Your ID must be clearly legible in natural light, with no glare from the camera flash. If your first submission is rejected, we notify you of the reason and invite you to resubmit.
Step-by-Step Verification Process
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1
Register your kaskus accountAccount setup
Provide your email or phone number, create a password, and confirm your basic profile (name, date of birth).
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2
Upload your ID photoVerification step
Take a clear photo of your ID (front and back). Ensure lighting is good and all text is legible. Upload via the kaskus app or web portal.
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3
AI scan and authenticationAutomated check
Our system scans your ID for authenticity, checks expiry date, and verifies that the name and date of birth match your account profile.
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4
Confirm your payment methodPayment linking
Select your preferred payment method (e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account). We verify that your name on the payment account matches your ID.
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5
Manual review (if flagged)Compliance check
If the AI scan needs clarification, our compliance team reviews your documents manually. You receive an email or SMS with any questions.
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6
Verified status activatedComplete
Once approved, your account is fully verified. You can now deposit and withdraw without restriction.
Common Verification Issues and How to Resolve Them
Blurry or partially obscured ID: If your photo is out of focus or parts of the ID are cut off, the AI scan fails. Retake the photo in mobile bankingght, natural light. Hold the ID flat and ensure all four corners are visible. If the expiry date is illegible, we cannot process the ID—ask your bank or your government office for a replacement.
Name mismatch between ID and account profile: Your kaskus account name must match exactly what appears on your ID. If you registered with a nickname or shortened version of your name, update your profile name to match your ID before resubmitting.
Payment method name mismatch: Your local payment, online payment, or bank account must be registered under the same name as your ID. If your payment app is under a different name (for example, a spouse's name or a business name), you cannot verify it. Link a payment account under your own name instead.
Delayed manual review: During peak hours (Idul Fitri, Idul Adha, Imlek, Nyepi, or Liga 1 finals), our compliance team receives many submissions and may take longer to review. You can check your verification status in the Account Settings page on kaskus. If you have been waiting longer than 24 hours, contact our support team via the in-app chat or email.
After Verification: Deposits and Withdrawals
Once your account is verified, you can deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer (local payment, online payment, e-wallet, mobile banking). Deposits are instant or arrive within one to two hours depending on your bank. Your account balance updates as soon as the payment is confirmed, so you can play live-dealer tables or sports markets immediately.
Withdrawals follow a slightly different flow. When you request a withdrawal, our system automatically re-verifies that your payment method is still active and that your account has not been flagged for disputes. This secondary check typically takes one to two hours. Once approved, your withdrawal is processed and sent to your linked payment account. The arrival time depends on your bank or payment app's processing speed.
Verification does not guarantee approval of every withdrawal
Verification confirms your identity and payment method. Each withdrawal request is still subject to a secondary security review to prevent fraud and detect unusual patterns.
Data Privacy and Document Storage
Your ID photo and personal data are encrypted and stored on secure servers. kaskus does not share your documents with third parties except as required by law or to facilitate payment processing. Your data is retained for the duration of your account and for a retention period after closure, in compliance with Indonesian data-protection standards.
You can request a copy of the data we hold on you, or ask us to delete it, by submitting a formal request through our privacy policy page or contacting our data-protection officer via email. Requests are processed within 30 days.
Re-verification and Account Updates
Your verification status is permanent as long as your ID remains valid and your payment method is active. If you change your payment method, we may ask you to re-verify the new method. If your ID expires, you can update it by uploading a new ID photo without re-creating your account.
If you experience a long account inactivity period (typically six months or more), we may ask you to re-verify before allowing withdrawals, as part of standard anti-money-laundering refresh practices.